¿Has olvidado tu contraseña? ¿Has bloqueado tu cuenta? Solicita una nueva contraseña ahora mismo.

We explain how to recover your password in both cases, so that you can access your user account at loteriasyapuestas.es

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Have you forgotten your password? You can `Request new password¿ via the website, if you have forgotten your access password. You will receive the new password by email.

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You can recover your password, even if your account has been blocked due to entering the wrong password too many times. It will also be mailed to your email account through the Request new password link.

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Enter the different pieces of information that the system requests on the following screens.

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They will send a new password to your email account.

Remember that, due to security reasons, this password will be temporary, as it is only valid for 24 hours after it is sent. Thus, we recommend that you access your user account at loteriasyapuestas.es as soon as possible.

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When you access your account with the temporary password, the system will ask you to enter a new password. This password cannot be the same as the past 2 passwords used and must meet the following requirements: it must have a minimum of 6 and a maximum of 15 characters; you cannot use your user name as a password; you can only use the letters A to Z and the numbers 0 to 9; both letters and numbers must be used; and special characters are not allowed.

(* If you have any questions, please contact our Customer Service Centre (CSC): 902 48 18 18).

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