Loterías y Apuestas

How do I collect the prize for tickets purchased on the sales website?

In Loterías we distinguish the prizes according to the amount accrued in each ticket. Thus, we call smaller prizes to those under 2.000 € and jackpots to the tickets or tickets that accumulate an amount equal or superior to 2.000 €.

Smaller prizes:

You will be able to collect the smaller prizes in any of the almost 11.000 points of sale of the Loterías Commercial Network, spread all over the national geography, from the day after the last draw in which the bet participates.

Jackpots:

If you have won a jackpot prize, the prize will be collected exclusively at financial institutions authorised by SELAE.

Currently, an extensive network of more than 6,000 bank branches throughout Spain collaborate in the provision of this service. The updated list is available at the Loterías points of sale and also here:

• BBVA
• Caixa Bank

Remember that financial institutions will not be able to pay the prize without obtaining from the prize recipients the documentation and information necessary to comply with the legal obligations of identification (regulations on the prevention of money laundering and the financing of terrorism, tax regulations or any other applicable regulations, etc.).

Steps to follow to collect your prize:

Once you have chosen the collaborating entity, we recommend that you make an appointment in advance to ensure that they can attend to you properly. It is not compulsory to have a bank account with the chosen bank to collect the prize. No commissions will be applied to collect the prize.

The collaborating bank will ask you for the original of your identity document (which must be valid) and to fill in the forms related to the Organic Law on Personal Data Protection (LOPD). In addition, the bank may also ask you for financial information related to the knowledge of its customers (KYC) in order to comply with its legal obligations to prevent money laundering and the financing of terrorism.

When the prize is shared by a group of family members, friends, work colleagues, partners, etc... in the case of major prizes to be collected at banks, the only peculiarity is that all the prize holders must go to the financial institution to identify themselves. If the group is large and the winners prefer to do so voluntarily, they can appoint a representative to carry out the formalities on behalf of all of them. This power of attorney must be conferred in a public document before a notary, as we are talking about large amounts of public funds, which requires certainty as to whom and why it is being paid.

Deferred payment jackpots:

These are those prizes where the rules of the game require them to be paid monthly.

Currently, this type of prize can only be obtained if you have participated in the EURODREAMS game and have won a first and/or second category prize in one of the draws in which the slip participates. In addition, there must not have been more than 3 prizes for the first category and up to a maximum of 12 prizes for the second category in the winning categories in which the prize was won. In the event that these exceptions have been met, according to the rules of the game, the prize will be received by means of a single payment.

The EURODREAMS game rules only allow individual participation by natural persons and do not allow shared play, i.e. it is not permitted to share bets or participate in a group. Therefore, the prize can only be collected by one person, and this can only be a natural person.
 

Steps to follow to collect your deferred payment prize:

You must go to one of the collaborating financial institutions expressly authorised by SELAE, either BBVA or Caixabank.

We recommend that you make an appointment in advance to ensure that you can be properly attended to.

Remember that it is not compulsory to have a bank account with the chosen bank to collect the prize. No fees will be charged to collect the prize.

The collaborating bank will ask you for the original of your identity document (which must be valid) and to fill in the forms related to the Organic Law on Personal Data Protection (LOPD). In addition, the bank may also ask you for financial information related to the knowledge of their customers (KYC) in order to comply with their legal obligations to prevent money laundering and the financing of terrorism.

Once the above formalities have been completed, the bank will enter into a debt acknowledgement contract whereby it undertakes to pay you the amount of the prize you have won within the time limit established in the terms and conditions of the game.

The payment of the monthly instalments shall begin on the 15th day of the month following the month in which these formalities are fulfilled, for the corresponding amount, after deduction of the tax withholding and for a period of 60 or 360 months depending on the type of prize obtained.

Bear in mind that in a slip with prize amounts to be paid in deferred payment, there may also be other prize amounts to be paid immediately. If this is your case, you should know that you will receive the corresponding prize immediately and the rest, as previously informed, in monthly payments.

All monthly payments of the deferred prizes will be paid by bank transfer to an account in Euros opened in a bank or financial institution established in Spain or in another Member State of the European Union, so in case you do not already have one, you will need to open an account.

In either case, the exemption limit for the special tax on lottery and betting prizes is €40,000, so that all prizes below this amount per ticket or bet are tax-free. 

You can have a receipt with an exempt amount for a winning bet and another winning bet with part of the tax applied. In either case, you will be paid the sum of all of them with the individual calculation.

In the case of El Millón (game associated with Euromillions), the exemption is €24,000, given that only €0.30 is played and the tax exemption limit applies proportionally in the case of bets of less than €0.50.

The higher prizes, and for the excess over the 40,000 euros exempted, do bear a withholding tax of 20%.

If you need it, you can obtain a withholding tax certificate by clicking here.

Finally, remember to be careful because prizes expire three months after the day following the last draw associated with the bets on the slip. The reason is that in many of our games we allow bets on more than one draw to be played through a single slip (Euromillions for Tuesday and Friday draws, Bonoloto every day or Primitiva on Mondays, Thursdays and Saturdays)

Fortunately, users can check the prizes in many ways: at the Loterías points of sale, in the different media or right here, on the official website and official apps.