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FREQUENTLY ASKED QUESTIONS ABOUT NATIONAL LOTTERY INVOICING
- Which sections must I complete to request an invoice?
- Enter the Qualified Operations Summary (ROC) that was provided to you at the time of purchase.
- Enter the email address to which you would like the invoice to be sent.
- Select the appropriate document type: NIF/NIE or passport.
- Enter all digits of the document number, including any leading zeros, of the business owner or professional requesting the invoice.
- Enter the full name and surname(s), or the company name, of the business owner, professional, or company requesting the invoice.
- Enter your tax address and your date of birth.
- Which fields can I modify if I made a mistake when entering the information to request the invoice?
- Only the “Tax Address” field can be modified.
- How can I request a correction to the “Tax Address” if I entered it incorrectly when requesting the invoice?
- You must contact the Help Desk (CAU) by phone at 900 11 23 13 or by email at cau@selae.es and request that the invoice be corrected.
- Can I obtain a copy of the invoice if I have lost it?
- Yes. You must contact the Help Desk (CAU) by phone at 900 11 23 13 or by email at cau@selae.es and request that the invoice be sent to you by email.
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