Loterías y Apuestas

If you have won a prize, we will always notify you completely free of charge via email, internal and text message notification, so that it is virtually impossible not to find out that you have won.

In any case, all the information about your prize will be available in the "Betting", section on the site, where you can see the LIST of all the bets you have placed on our website.

At a glance you can see if they are active, drawn or have won, and all the data related to them in detail:

• The information displayed in this list takes precedence over any notification that you have received in the form of an email or text message, given that external notifications are subject to error and/or changes that we at Loterías cannot control.

• If you win a prize of less than €2,000, you will see it listed in the "Status" column and you will be paid automatically after the draw into your Lotobolsa.

• If your prize is greater than this amount, this will also be indicated in the "status" column and we will notify you by SMS and email so that you can take the necessary actions within three months to be able to collect that prize specifically according to the type of prize you have won, as explained here.

Remember that this request will never include any form of payment by you.