Use of Cookies

On the SELAE websites we use cookies, both own and third parties, to improve your user experience, carry out statistical analysis and offer information of interest. If you continue browsing, we understand that you accept its use. If you need more information or you want to know how to reject or erase them, click here.

Last access: Session: - Last access:

Certification in Responsible Gaming



This commitment to responsible gaming is reflected in the implementation of the best responsible gaming practices. Since 2013, Loterías has been certified by the European Lotteries Association's Code of Practice for Responsible Gaming.

This code of practice framework requires re-certification every three years to ensure that certified operators continue to work on continuous improvement in each of the sections they operate in.

The management model of Responsible Lottery Gaming follows the ten sections defined. in the EL Responsible Gaming Standard: Research, employee training, sales agent training, game design, remote gaming channels, advertising and marketing, referral to treatment services, information for players, dialogue with stakeholders, reporting and certification.

The European Lotteries Association's Responsible Gaming Standard: