Loterías y Apuestas

At loteriasyapuestas.es you have total guarantee of prize collection if you win, as the bets are automatically scrutinised in the Central System the night immediately after the draw.

Depending on the type of prize your bet has won, you will have to proceed differently:

Small prizes:

Those with a receipt amount of less than 2,000€. As a general rule, and if you have not configured it otherwise in your profile, the system will automatically try to deposit them in your Lotobolsa after the scrutiny of the last draw in which the winning bet participates.

• In this case, if your Lotobolsa exceeds, upon awarding the prize, the maximum balance allowed (set at 400 euros for all participants) or if the amount exceeds the maximum amount you indicated in your Options, and provided that you have verified the details you indicated in the registration form by providing your DNI/NIE, the system will automatically try to transfer the prize to the bank account you have indicated in the "Lotobolsa Options" section". 

  Remember that it is necessary that you have previously verified your identity with documents to be able to confirm the data we have in your user profile. In those cases where we deem it necessary, we may ask you for additional information before allowing you to download.

• If you don't have any account informed in your profile, then the prize will be uploaded to your Lotobolsa, from where you will be able to download it to a bank account that you own. To allow the system to transfer your prizes automatically in this type of situation, we recommend that you always have a valid and up-to-date bank account.
  
• Remember that prizes can only be paid into an account at a bank authorised to operate in Spain, which you must keep updated in your profile.
• Remember that you will not be charged any kind of comission for downloading the amount of your prize from your Lotobolsa.

Large prizes:

These are those with a receipt amount equal to or greater than 2,000€.

• These prizes may be subject to withholding tax if any of the prize categories exceeds €40,000. If required, you can obtain a withholding tax certificate by clicking here.
• If you have not done so before or if your documentation is not current, before you can collect your prize you must provide the appropriate documentation through our Documentary Identity Verification Process so that we can confirm that the data collected in your user profile is correct, in accordance with the regulations currently in force. To do so, please have your ID card with photo ready and access our identity verification process through our official App for IOS or Android in the Personal Data screen or by clicking here.
• Due to the financial amounts involved, and following the current regulations, it will also be necessary for you to provide us with additional information through the ADDITIONAL PLAYER KNOWLEDGE (accessible from the Personal Details screen) in order to receive the amount of your prize in your bank account.
• In order for us to be able to pay these prizes, it is necessary for you to check or indicate the bank account of your own where you wish to receive your prize, within three months of the last draw in which your bet took place. To do this, access from the details of the winning bet and we will pay it into that bank account (make sure it is up to date), once your identity has been verified and you have provided all the information requested using the additional player information form, accessible from the personal details menu
  

  Remember that prizes can only be paid into an account of a bank authorised to operate in Spain. Please note that the bank account number you have previously indicated will appear by default. If you do not have one or wish to change it, you can do so at this point by entering the digits of the new account. Make sure that you enter a valid bank account number and that you are the account holder. You can check, enter or change your bank account number by clicking here.

• The system will automatically inform you of the net amount of the prize, as well as the 20% tax required by the Ministry of Finance for this type of prize.
• In general, the transfer will be executed the same evening. The time it takes to receive your money depends on how long it takes the banking system to make the transfer, but it usually takes no longer than three working days.

Deferred large prize:

These are those prizes where the rules of the game require them to be paid on a monthly basis.

Currently, this type of prize can only be obtained if you have participated in the EURODREAMS game and have won a first and/or second category prize in one of the draws in which the receipt participates. In addition, there must not have been more than 3 prizes for the first category and up to a maximum of 12 prizes for the second category in the winning categories in which the prize was won. In the event that these exceptions have been met, according to the rules of the game, the prize will be received by means of a single payment.

As with the rest of SELAE's games, these prizes will be subject to tax withholding if they exceed the amount of €40,000. If required, you can obtain a withholding tax certificate by clicking here.  

The steps to follow in order to collect the prize money are as follows:

• If you have not done so before or if your documentation is not current, before you can collect your prize you must provide the appropriate documentation through our Documentary Identity Verification Process so that we can confirm that the data collected in your user profile is correct, in accordance with the regulations currently in force. To do so, please have your ID card with photo ready and access our identity verification process through our official App for IOS or Android in the Personal Data screen or by clicking here.
• Due to the financial amounts involved, and in accordance with current regulations, in order to receive the amount of your prize it will also be necessary for you to provide us with additional information through the ADDITIONAL PLAYER KNOWLEDGE form (accessible from the Personal Details screen).
• Next, you must go to a branch of the collaborating bank expressly authorised by SELAE, BBVA or Caixabank, where you will be asked for the original of your valid identity document registered in your Gaming Account, and fill in the forms related to the Organic Law on Personal Data Protection (LOPD, by its initials in Spanish). In addition, the bank may ask you for financial information related to the knowledge of its customers (KYC) in order to comply with its legal obligations to prevent money laundering and the financing of terrorism.
  
• Once the above formalities have been completed, the bank will enter into a debt acknowledgement contract whereby it undertakes to pay you the amount of the prize you have won within the time limit established in the terms and conditions of the game.

We recommend that you make an appointment at the bank to ensure that they can attend to you properly.

Remember that it is not compulsory to have a bank account with the chosen bank to collect the prize. No fees will be charged to collect the prize.

The payment of the monthly instalments will begin on the 15th day or the next working day after the month following the month in which these formalities are fulfilled. The duration shall be 360 or 60 months, depending on the type of prize obtained, for the corresponding amount, after deduction of the tax withholding.

Bear in mind that in a slip with prize amounts to be paid in deferred payment, there may also be other prize amounts to be paid immediately. If this is your case, you should know that you will receive the corresponding prize immediately and the rest, as previously informed, in monthly payments.

All monthly payments of these prizes will be paid by bank transfer to an account in euros opened with a bank or financial institution established in Spain or in another Member State of the European Union, so if you do not already have one you will need to open an account.

Remember that the right to collect the prize expires three months after the last draw in which your bet took place, so you must complete all the procedures before the end of this period of time, and that, in accordance with the rules of the game, the prize is individual and assigned to a natural person, so it can only be collected by you.

In either case, the exemption limit for the special tax on Loterias y Apuestas is 40,000€, so that all prizes that do not reach this amount per ticket or bet are tax-free. 

You can have a winning receipt with an exempt amount for a winning bet and also another winning bet with part of the tax applied to the same slip. In any case, you will be paid the sum of all of them with the individualised calculation.

In the case of El Millón (game associated with Euromillions), the exemption is 24,000€, given that only 0.30€ is played and the tax exemption limit applies proportionally in the case of bets under 0.50€.

The higher prizes, and for the excess over the 40,000 euros exempted, do bear a withholding tax of 20%.

We reiterate that you will never, no matter how large the prize, be asked to pay or advance any money or passwords to your account.

On the other hand, as obvious as it may seem, Loterías y Apuestas del Estado will never award a prize corresponding to one of its draws without your prior purchase of an entry. Always be wary of a prize notification for a draw in which you do not believe you have participated, as this practice is a frequent scam.  

Finally, it is important to remember that it is currently not allowed to share prizes between different people in bets purchased online through loteriasyapuestas.es or our official apps. A prize awarded by the Loteriasyapuestas.es website or the apps will only be associated to the user who placed the bet.